Raw Lime Honey - 500g Runny
- Regular price
- EUR 11,95
- Sale price
- EUR 11,95
- Regular price
-
EUR 14,95
Our Returns and Refund Policy
This policy applies to our retail orders only. If you are a trade customer, please contact us directly.
HOW DO I MAKE A RETURN?
If your order arrives and there is a problem then please email us at info@therawhoneyshop.com or call us on 01273 682109. Include your order number if possible and details of the problem. If it is necessary to return the order, the product must be returned to us unopened and in the same condition as when it arrived. So please re-pack it with care using the original packaging or a suitable alternative and we can supply you with a freepost label. If we need to issue a refund, once we have the package back with us, we will issue you a full refund or replacement.
IMPORTANT: If your order has arrived damaged, then please dispose of any broken jars and glass safely and quickly. Please do not attempt to wash or clean the jars as there may be small chips that can cause cuts.
Contact us at info@therawhoneyshop.com and let us know the details, including your order number and if possible, attach pictures. These are helpful for us in terms of improving our processes and for any claims we may make against the carrier.
We will resolve this issue by either sending you a new product straight away or refunding your order in full.
If your order is a large tin or tub weighing over 1kg and arrives damaged:-
Unfortunately, we cannot accept returns on tins or tubs of over 1kg. If your tub or tin arrives slightly damaged and leaking, we are happy to give you a partial refund on the amount of honey you feel has been lost. Unfortunately, we cannot replace whole tins or tubs unless more than 50% of the honey has been lost. We would then request you send us pictures so that we can assess the damage and agree the replacement.
Sale items are sold as per the description and we cannot accept any returns.
We hope that you will never be unhappy with any honey that you buy from us, but if on the rare occasion that this does happen, please do get in touch with us as soon as you can, and we will be happy to find a solution for you.
Our Returns Policy
If there is a problem with your honey - provided no seals have been broken and the product has not been opened (i.e.: it must be in 'new' condition) you can return your honey to us up to 35 days after you have made your order. Excluding sale items which are sold as per the description and cannot be returned.
We will process your refund within 14 days of having received the returned good(s) or proof of having returned the goods (for example, a proof of postage receipt from the post office), You will be refunded for the full cost of the product(s) as well as any original shipping fees paid.
If you are returning part of a larger order, you may only be refunded a portion of any shipping fees paid.
Please note we cannot issue refunds or replacements for honey because it has crystallised.
We indicate on the website the state of each honey - either runny or crystallised but this information is based on the best of our knowledge and the state can change quickly – particularly in the colder months of the year. The crystallisation process is completely natural (even processed honey will crystallise eventually). If we have indicated that the state is runny and it is crystallised when you receive it - this simply means that it has crystallised quicker than we expected, which can happen. It does not indicate that there is a problem with the honey and therefore is not covered by our returns policy.
Please note that refunds on items bought as gifts can only be issued to the original purchaser.
The Raw Honey Shop reserves the right to apply and interpret this extended returns policy as it decides is most appropriate.
Consumer Contracts Regulations
If you have purchased our products online or over the phone, you will be covered by the statutory Consumer Contracts Regulations.
Consumer Contracts Regulations do not apply to perishable items (eg: fresh royal jelly and fresh bee pollen) or goods with a seal for health protection and hygiene reasons that's been broken.
If the item(s) you receive is somehow faulty or otherwise not as described, your right to return your item(s) is covered under the Consumer Rights Act 2015.
If you have any questions or need assistance with this, please contact us at info@therawhoneyshop.com or call on +44 (0) 1273 682109.
Prize Winner in the Great Taste Awards 2018
According to the judges: They loved it for its "Lovely buttery yellow colour and good nose." They also appreciated that its "Rich honey notes are well balanced and deliver good floral flavours," and that "You can taste the terroir in it. We went back for more!"
Please note this honey has either passed its best before date or has a very short best before date which is the reason why this item has been discounted. Honey never goes off so it is perfectly safe to eat. The best before date is purely an indication of when the honey is likely to crystallise.
Plamen's raw lime tree (linden) honey has a heady floral aroma strongly reminiscent of linden blossoms. It makes us think of springtime picnics surrounded by flowers. The flavour is similarly powerful, almost as though the flowers themselves might be in the honey. In addition to the strong linden taste, it reminds us of sweet violets and has a pleasingly mild acidity, which makes the honey not particularly sweet - somewhat unusual for lighter-coloured honeys.
Colour: Lime tree (linden) honey is quite light in colour. It's slightly darker and more brassy than acacia honey when runny, turning a very pale yellow when crystalised, similar to the colour of lemon curd.
Where does the honey come from? This honey comes from the forests around the village of Panchevo, located in the Sredets Municipality. It is a tucked-away, rural area in southeastern Bulgaria, quite near the border with Turkey and not far from the Black Sea. It enjoys lovely warm weather in the summers and is covered in forested hills.
Who produces this honey? This honey comes from Plamen. He is a natural, traditional, organic beekeeper, following on from generations of family beekeepers before him. He lives with his wife and son in a little stone and wood house, sat in a meadow, faced by beehives.
What about the plant the honey comes from? The lime tree, also known as linden, or basswood in America, is a type of Tilia tree. They are known to produce generous amounts of sweet smelling nectar which draws bees from all around, these trees can live over 1000 years and grow up to 100 foot tall. They have been revered throughout history for over 2000 years and were known as the mystical tree of life.
Common Uses: Lime honey is particularly good to use on irritated skin, it has a soothing effect and can help repair wounds, infections and eczema. It is also very versatile in recipes such as: cakes, desert toppings, and salads. This is because its tart flavour adds a real zing to dishes.
Please know that raw honey does crystalise and this is a natural process that occurs mainly due to the natural glucose in raw honey. For more information on why honey sets visit this article and for a more scientific explanation go to wikipedia.
About Us - Here at The Raw Honey Shop we take honey very seriously and we believe honey should be RAW, unpasteurised and 100% natural. Since 2008 we've been introducing our customers to a whole new world of pure all natural unpasteurised raw honey. With a product catalogue consisting of over 30 different raw and organic honeys we have a variety to suit all tastes.
Thank you for visiting our shop and we look forward to introducing you to a world of raw, pure and truly wonderful natural honey, the way the bees would want it!
*Product photo is representative of this product. Honey colour and texture may vary depending on the season and level of crystalization. Please check the product title and description for accurate contents.*

