Artisan Greek Rare Vanilla Fir Raw Honey
- Regular price
- EUR 39,95
- Sale price
- EUR 39,95
- Regular price
-
EUR
Our Returns and Refund Policy
This policy applies to our retail orders only. If you are a trade customer, please contact us directly.
HOW DO I MAKE A RETURN?
If your order arrives and there is a problem then please email us at info@therawhoneyshop.com or call us on 01273 682109. Include your order number if possible and details of the problem. If it is necessary to return the order, the product must be returned to us unopened and in the same condition as when it arrived. So please re-pack it with care using the original packaging or a suitable alternative and we can supply you with a freepost label. If we need to issue a refund, once we have the package back with us, we will issue you a full refund or replacement.
IMPORTANT: If your order has arrived damaged, then please dispose of any broken jars and glass safely and quickly. Please do not attempt to wash or clean the jars as there may be small chips that can cause cuts.
Contact us at info@therawhoneyshop.com and let us know the details, including your order number and if possible, attach pictures. These are helpful for us in terms of improving our processes and for any claims we may make against the carrier.
We will resolve this issue by either sending you a new product straight away or refunding your order in full.
If your order is a large tin or tub weighing over 1kg and arrives damaged:-
Unfortunately, we cannot accept returns on tins or tubs of over 1kg. If your tub or tin arrives slightly damaged and leaking, we are happy to give you a partial refund on the amount of honey you feel has been lost. Unfortunately, we cannot replace whole tins or tubs unless more than 50% of the honey has been lost. We would then request you send us pictures so that we can assess the damage and agree the replacement.
Sale items are sold as per the description and we cannot accept any returns.
We hope that you will never be unhappy with any honey that you buy from us, but if on the rare occasion that this does happen, please do get in touch with us as soon as you can, and we will be happy to find a solution for you.
Our Returns Policy
If there is a problem with your honey - provided no seals have been broken and the product has not been opened (i.e.: it must be in 'new' condition) you can return your honey to us up to 35 days after you have made your order. Excluding sale items which are sold as per the description and cannot be returned.
We will process your refund within 14 days of having received the returned good(s) or proof of having returned the goods (for example, a proof of postage receipt from the post office), You will be refunded for the full cost of the product(s) as well as any original shipping fees paid.
If you are returning part of a larger order, you may only be refunded a portion of any shipping fees paid.
Please note we cannot issue refunds or replacements for honey because it has crystallised.
We indicate on the website the state of each honey - either runny or crystallised but this information is based on the best of our knowledge and the state can change quickly – particularly in the colder months of the year. The crystallisation process is completely natural (even processed honey will crystallise eventually). If we have indicated that the state is runny and it is crystallised when you receive it - this simply means that it has crystallised quicker than we expected, which can happen. It does not indicate that there is a problem with the honey and therefore is not covered by our returns policy.
Please note that refunds on items bought as gifts can only be issued to the original purchaser.
The Raw Honey Shop reserves the right to apply and interpret this extended returns policy as it decides is most appropriate.
Consumer Contracts Regulations
If you have purchased our products online or over the phone, you will be covered by the statutory Consumer Contracts Regulations.
Consumer Contracts Regulations do not apply to perishable items (eg: fresh royal jelly and fresh bee pollen) or goods with a seal for health protection and hygiene reasons that's been broken.
If the item(s) you receive is somehow faulty or otherwise not as described, your right to return your item(s) is covered under the Consumer Rights Act 2015.
If you have any questions or need assistance with this, please contact us at info@therawhoneyshop.com or call on +44 (0) 1273 682109.
Artisan Greek Rare Vanilla Fir Raw Honey
What makes Vanilla Fir special?
- Vanilla Fir only comes from the region of Mount Mainalo in the Peleponnese in Greece, no where else in the world.
- It also has a much lower level of sugars than other honeys, being particularly low in glucose meaning it usually never crystallises.
-
It isn't produced every year. often there is little or none available.
-
This honey is exceptionally low in moisture - just over 14% (we had our batch analysed).
- It is the only Greek honey with Protected Designation of Origin - this is the only place in the world you will find this honey.
This is a honey that I thought we would never find - it is very rare and very highly valued and stock is normally snapped up in advance. However, this year has been a good year for honey (so there is more available) and Thomas has persuaded his cousin/friend Giotis (never quite sure of the distinction in Greece, Thomas seems to have a lot of cousins!).
Giotis lives close to Mount Mainlo and has agreed to supply some Vanilla Fir via Thomas. So that is how we are able to introduce Vanilla Fir to you from the Black Fir tree that grows on Mount Mainalo in the Peleponnese in Greece. I wouldn't normally sell honey from a beekeeper I haven't met but Thomas has vouched for him and I have had the honey analysed (and that's all good, no heating and it has all the key characteristics of a Vanilla Fir). This honey has been granted Protected Designation of Origin, because of its uniqueness and rarity. It comes from no where else in the world apart from the area around Mount Mainalo.
Flavour: Thomas' Raw Greek Vanilla Fir honey Vanilla fir is a thick, earthy, creamy honeydew honey which has a flavour with hints of vanilla and caramel.
Colour: When runny, the colour of this honey is quite light, with shades of pearl or caramel.
Where it comes from: This honey only comes from the fir forests of Mount Mainalon in the Peloponnese in the region of Arcadia, no where else in the world. This is where the rare Black Fir tree grows.
More on honeydew honey: Fir tree honey is known as a honeydew, because it is from the sap and resin of the tree not from flower nectar. Honeydews are high in oligosaccharides, which are known for their prebiotic qualities- aiding digestion.
About the beekeeper: It was brought to us by Thomas and his cousin, who has the hives for the Vanilla Fir honey. Thomas is a young Greek beekeeper, who is planning to take over his family's hives, which are in secluded forest glades in and around mountains of central Greece. He has great enthusiasm for raw honey and natural hive products.
How Raw Honey is Different from Processed Honey
Raw honey is minimally processed, meaning it’s packed with natural enzymes, pollen, and nutrients that are often lost during processing. Most supermarket honeys are processed to create a uniform appearance, often being drained of pollen, heated, and blended. Raw honey changes in flavour, colour, and texture depending on the season and the flowers that bees feed on, making each batch unique.
Crystallisation in Raw Honey
Raw honey tends to crystallise over time due to its natural glucose content. This is a natural process and does not affect the quality of the honey. For more information on why honey crystallises, visit our blog or check Wikipedia for a more scientific explanation.
About Us
At The Raw Honey Shop, we believe that honey should be RAW, unpasteurised, and 100% natural. Since 2008, we've been introducing our customers to a world of pure, all-natural, unpasteurised honey. Our catalogue includes over 30 different varieties of raw and organic honeys, each with its own unique story and flavour.
Thank you for visiting our shop. We look forward to introducing you to a world of raw, pure, and truly wonderful honey—the way the bees intended it!
Note: The product photo is representative. The colour and texture of raw honey may vary depending on the season and level of crystallisation. Please check the product title and description for accurate contents.






