Raw Pyrenees Mountain Honey Runny
- Regular price
- GBP 25.99
- Sale price
- GBP 25.99
- Regular price
-
GBP
Our Returns and Refund Policy
This policy applies to our retail orders only. If you are a trade customer, please contact us directly.
HOW DO I MAKE A RETURN?
If your order arrives and there is a problem then please email us at info@therawhoneyshop.com or call us on 01273 682109. Include your order number if possible and details of the problem. If it is necessary to return the order, the product must be returned to us unopened and in the same condition as when it arrived. So please re-pack it with care using the original packaging or a suitable alternative and we can supply you with a freepost label. If we need to issue a refund, once we have the package back with us, we will issue you a full refund or replacement.
IMPORTANT: If your order has arrived damaged, then please dispose of any broken jars and glass safely and quickly. Please do not attempt to wash or clean the jars as there may be small chips that can cause cuts.
Contact us at info@therawhoneyshop.com and let us know the details, including your order number and if possible, attach pictures. These are helpful for us in terms of improving our processes and for any claims we may make against the carrier.
We will resolve this issue by either sending you a new product straight away or refunding your order in full.
If your order is a large tin or tub weighing over 1kg and arrives damaged:-
Unfortunately, we cannot accept returns on tins or tubs of over 1kg. If your tub or tin arrives slightly damaged and leaking, we are happy to give you a partial refund on the amount of honey you feel has been lost. Unfortunately, we cannot replace whole tins or tubs unless more than 50% of the honey has been lost. We would then request you send us pictures so that we can assess the damage and agree the replacement.
Sale items are sold as per the description and we cannot accept any returns.
We hope that you will never be unhappy with any honey that you buy from us, but if on the rare occasion that this does happen, please do get in touch with us as soon as you can, and we will be happy to find a solution for you.
Our Returns Policy
If there is a problem with your honey - provided no seals have been broken and the product has not been opened (i.e.: it must be in 'new' condition) you can return your honey to us up to 35 days after you have made your order. Excluding sale items which are sold as per the description and cannot be returned.
We will process your refund within 14 days of having received the returned good(s) or proof of having returned the goods (for example, a proof of postage receipt from the post office), You will be refunded for the full cost of the product(s) as well as any original shipping fees paid.
If you are returning part of a larger order, you may only be refunded a portion of any shipping fees paid.
Please note we cannot issue refunds or replacements for honey because it has crystallised.
We indicate on the website the state of each honey - either runny or crystallised but this information is based on the best of our knowledge and the state can change quickly – particularly in the colder months of the year. The crystallisation process is completely natural (even processed honey will crystallise eventually). If we have indicated that the state is runny and it is crystallised when you receive it - this simply means that it has crystallised quicker than we expected, which can happen. It does not indicate that there is a problem with the honey and therefore is not covered by our returns policy.
Please note that refunds on items bought as gifts can only be issued to the original purchaser.
The Raw Honey Shop reserves the right to apply and interpret this extended returns policy as it decides is most appropriate.
Consumer Contracts Regulations
If you have purchased our products online or over the phone, you will be covered by the statutory Consumer Contracts Regulations.
Consumer Contracts Regulations do not apply to perishable items (eg: fresh royal jelly and fresh bee pollen) or goods with a seal for health protection and hygiene reasons that's been broken.
If the item(s) you receive is somehow faulty or otherwise not as described, your right to return your item(s) is covered under the Consumer Rights Act 2015.
If you have any questions or need assistance with this, please contact us at info@therawhoneyshop.com or call on +44 (0) 1273 682109.
Rossend’s Raw Pyrenees Honey – Delicate, Floral Honey from Rhododendron Blossom
Summary
This batch of Rossend’s Pyrenees Mountain Honey is a rare,predominantly Rhododendron raw honey harvested from the remote, high-altitude meadows of the Catalonian Pyrenees. This unique floral honey boasts delicate creamy notes with subtle vegetal and berry undertones. This current batch is light and golden, featuring 69% Rhododendron pollen and 12% Erica (heather). A consistent winner at the Great Taste Awards and the International Taste and Quality Institute over the years.
Product Highlights
- 100% Raw & Unpasteurised
- Cold-Pressed & Coarse-Filtered (to remove hive debris)
- Predominantly Rhododendron (69%)
- Single Origin: Cerdaña, Catalonian Pyrenees
- Delicate, light flavour with creamy and fruity hints
- Award-Winning on many occasions: including Great Taste Awards & iTQi 3 Stars
- Suitable for the whole family
- Rich in natural enzymes and antioxidants
Aroma
Subtle and refined. Expect faint vegetal and fruity notes, with hints of watermelon, musk, and a light cosmetic touch—evocative of high mountain flora and fresh alpine air.
Flavour
Mild and silky with a light sweetness. This honey carries gentle vegetal tones, soft hints of berry jam and wax, and a faint medicinal edge from its rhododendron origin. Smooth on the palate with a clean, delicate finish.
Colour
Nearly colourless to straw yellow when liquid; crystallises to white or light beige. This current batch is light and golden, in keeping with its rhododendron profile.
Origin
Harvested in Cerdaña, a pristine region of the Catalonian Pyrenees known for its diverse flora and high-altitude meadows. The bees forage among Rhododendron and Erica shrubs, producing honey with a distinct alpine character.
Common Uses
- Perfect paired with mild goat cheese
- Drizzle over Greek yoghurt or fresh fruit
- Stir into herbal teas like chamomile or mountain thyme
- Use in salad dressings for a floral twist
- Enjoy straight from the spoon
👤 Producer Story
Rossend is one of Spain’s most celebrated beekeepers, treating honey as a form of natural art. With deep respect for his bees and their environment, he creates honeys of exceptional purity and consistency. His varieties have won international acclaim, including the prestigious 3-star rating from the International Taste and Quality Institute (iTQi).
🧊 How to store your honey
To preserve its natural potency, store the honey in a cool, dark place. Light and heat degrade the enzymes that contribute to antibacterial activity. Keeping it away from light and high temps helps maintain its flavour, texture, and active properties.
🍯 Why Raw Honey is Different from Processed Honey
Raw honey comes from the hive to the jar with minimal interference. Most supermarket honey is processed to look attractive—drained of pollen, heated, and blended. Raw honey varies from batch to batch because it’s not factory-processed or heated. It changes with season, climate, and bee forage. We update this fact sheet based on the current batch.
🌀 Crystallisation
Raw honey crystallises naturally (so we cannot accept returns on crystallised honey). We indicate on the site whether the honey is runny or crystallised, but this may change. If you want runny honey and it has crystallised, it's easy to return it to runny. Check our Runny Honey Guide or read more on crystallisation.
🏪 About Us
At The Raw Honey Shop, we believe honey should be RAW, unpasteurised, and 100% natural. Since 2008, we've introduced customers to pure, all-natural honey. Our catalogue includes over 30 raw and organic varieties. Thank you for visiting. We look forward to sharing a world of raw, pure, and truly wonderful honey—the way the bees intended it!
📸 Representative Photo Disclaimer
Product photo is representative. The colour and texture of raw honey may vary by season and crystallisation level. Please check the product title and description for accurate contents.
