Baume entièrement naturel (onguent) avec propolis biologique certifiée
- Prix habituel
- GBP 11.99
- Prix de vente
- GBP 11.99
- Prix habituel
-
GBP
Our Returns and Refund Policy
This policy applies to our retail orders only. If you are a trade customer, please contact us directly.
HOW DO I MAKE A RETURN?
If your order arrives and there is a problem then please email us at info@therawhoneyshop.com or call us on 01273 682109. Include your order number if possible and details of the problem. If it is necessary to return the order, the product must be returned to us unopened and in the same condition as when it arrived. So please re-pack it with care using the original packaging or a suitable alternative and we can supply you with a freepost label. If we need to issue a refund, once we have the package back with us, we will issue you a full refund or replacement.
IMPORTANT: If your order has arrived damaged, then please dispose of any broken jars and glass safely and quickly. Please do not attempt to wash or clean the jars as there may be small chips that can cause cuts.
Contact us at info@therawhoneyshop.com and let us know the details, including your order number and if possible, attach pictures. These are helpful for us in terms of improving our processes and for any claims we may make against the carrier.
We will resolve this issue by either sending you a new product straight away or refunding your order in full.
If your order is a large tin or tub weighing over 1kg and arrives damaged:-
Unfortunately, we cannot accept returns on tins or tubs of over 1kg. If your tub or tin arrives slightly damaged and leaking, we are happy to give you a partial refund on the amount of honey you feel has been lost. Unfortunately, we cannot replace whole tins or tubs unless more than 50% of the honey has been lost. We would then request you send us pictures so that we can assess the damage and agree the replacement.
Sale items are sold as per the description and we cannot accept any returns.
We hope that you will never be unhappy with any honey that you buy from us, but if on the rare occasion that this does happen, please do get in touch with us as soon as you can, and we will be happy to find a solution for you.
Our Returns Policy
If there is a problem with your honey - provided no seals have been broken and the product has not been opened (i.e.: it must be in 'new' condition) you can return your honey to us up to 35 days after you have made your order. Excluding sale items which are sold as per the description and cannot be returned.
We will process your refund within 14 days of having received the returned good(s) or proof of having returned the goods (for example, a proof of postage receipt from the post office), You will be refunded for the full cost of the product(s) as well as any original shipping fees paid.
If you are returning part of a larger order, you may only be refunded a portion of any shipping fees paid.
Please note we cannot issue refunds or replacements for honey because it has crystallised.
We indicate on the website the state of each honey - either runny or crystallised but this information is based on the best of our knowledge and the state can change quickly – particularly in the colder months of the year. The crystallisation process is completely natural (even processed honey will crystallise eventually). If we have indicated that the state is runny and it is crystallised when you receive it - this simply means that it has crystallised quicker than we expected, which can happen. It does not indicate that there is a problem with the honey and therefore is not covered by our returns policy.
Please note that refunds on items bought as gifts can only be issued to the original purchaser.
The Raw Honey Shop reserves the right to apply and interpret this extended returns policy as it decides is most appropriate.
Consumer Contracts Regulations
If you have purchased our products online or over the phone, you will be covered by the statutory Consumer Contracts Regulations.
Consumer Contracts Regulations do not apply to perishable items (eg: fresh royal jelly and fresh bee pollen) or goods with a seal for health protection and hygiene reasons that's been broken.
If the item(s) you receive is somehow faulty or otherwise not as described, your right to return your item(s) is covered under the Consumer Rights Act 2015.
If you have any questions or need assistance with this, please contact us at info@therawhoneyshop.com or call on +44 (0) 1273 682109.
Cette pommade à la propolis entièrement naturelle (alias onguent) peut être utilisée comme barrière apaisante pour une protection supplémentaire d'un large éventail d'affections cutanées et de blessures. Il peut également être utilisé comme puissant hydratant pour le visage sur les peaux détériorées et comme onguent pour les mains et les pieds gercés.
Sa proportion élevée de propolis d'abeille biologique et d'huiles et de cires protectrices le rend approprié pour ajouter une couche protectrice à la peau endommagée en raison de conditions telles que les éruptions cutanées, les brûlures, les coupures, l'inflammation, l'eczéma, le psoriasis, les champignons, etc. .
Taille : 30 ml
À propos de la propolis :
La propolis (colle d'abeille) est un mélange résineux que les abeilles produisent en mélangeant leurs propres enzymes et cire d'abeille avec de la sève et de la résine provenant de bourgeons d'arbres, de flux de sève ou d'autres sources. La propolis est censée être antibactérienne, empêcher les maladies et les parasites de pénétrer dans la ruche et inhiber la croissance fongique.
La composition de la propolis varie d'une ruche à l'autre et d'une saison à l'autre. Normalement, il est de couleur brun foncé. La propolis tempérée septentrionale "typique" compte environ 150 constituants, principalement des résines et des baumes végétaux (50%), des cires (30%), des huiles essentielles (10%) et du pollen (5%). La propolis contient également des acaricides lipophiles persistants, un pesticide naturel qui dissuade les infestations d'acariens. D'autres flavonoïdes couramment présents comprennent la galangine et la pinocembrine.
La propolis fait l'objet de recherches pour le développement potentiel de nouveaux médicaments axés sur une variété de ses propriétés, y compris celles pour d'éventuelles applications immunomodulatrices, antidiabétiques et antiulcéreuses.
Stockage :
Avant utilisation, conserver dans un endroit frais et sec, à l'abri de la lumière directe du soleil.
Composition de la pommade écologique Propol-mel :
COMPOSITION : Vhuile d'olive Arbequina* et huile d'amande, cire d'abeille, propolis pure* (10 %) et huile essentielle d'Ylang Ylang*. 100 % naturel, *52 % certifié biologique.
INGRÉDIENTS : Huile d'Olea Europaea Insaponifiables, Prunus Amigdalus Dulcis Oil, Propolis Cera, Cera Alba, Cananga Odorata Flower Extract, *Benzyl Benzoate , *Linalol, *Farnesol, *Benzyl *Salicilate, *Geraniol, Cinnamyl Acetate. (de l'huile essentielle d'Ylang Ylang).
Le flacon de pommade écologique Propol-mel a un contenu de 30 ml.
Veuillez noter :
L'étiquette de ce produit est en espagnol avec des ingrédients répertoriés en anglais.
En raison des restrictions des normes commerciales britanniques, nous ne pouvons pas faire d'allégations de santé spécifiques, mais il existe de nombreux sites Web où vous pouvez en savoir plus sur la propolis.
