Raw Organic Greek Mountain Forest Honey - 1kg Runny
- Regular price
- GBP 29.99
- Sale price
- GBP 29.99
- Regular price
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GBP
Our Returns and Refund Policy
This policy applies to our retail orders only. If you are a trade customer, please contact us directly.
HOW DO I MAKE A RETURN?
If your order arrives and there is a problem then please email us at info@therawhoneyshop.com or call us on 01273 682109. Include your order number if possible and details of the problem. If it is necessary to return the order, the product must be returned to us unopened and in the same condition as when it arrived. So please re-pack it with care using the original packaging or a suitable alternative and we can supply you with a freepost label. If we need to issue a refund, once we have the package back with us, we will issue you a full refund or replacement.
IMPORTANT: If your order has arrived damaged, then please dispose of any broken jars and glass safely and quickly. Please do not attempt to wash or clean the jars as there may be small chips that can cause cuts.
Contact us at info@therawhoneyshop.com and let us know the details, including your order number and if possible, attach pictures. These are helpful for us in terms of improving our processes and for any claims we may make against the carrier.
We will resolve this issue by either sending you a new product straight away or refunding your order in full.
If your order is a large tin or tub weighing over 1kg and arrives damaged:-
Unfortunately, we cannot accept returns on tins or tubs of over 1kg. If your tub or tin arrives slightly damaged and leaking, we are happy to give you a partial refund on the amount of honey you feel has been lost. Unfortunately, we cannot replace whole tins or tubs unless more than 50% of the honey has been lost. We would then request you send us pictures so that we can assess the damage and agree the replacement.
Sale items are sold as per the description and we cannot accept any returns.
We hope that you will never be unhappy with any honey that you buy from us, but if on the rare occasion that this does happen, please do get in touch with us as soon as you can, and we will be happy to find a solution for you.
Our Returns Policy
If there is a problem with your honey - provided no seals have been broken and the product has not been opened (i.e.: it must be in 'new' condition) you can return your honey to us up to 35 days after you have made your order. Excluding sale items which are sold as per the description and cannot be returned.
We will process your refund within 14 days of having received the returned good(s) or proof of having returned the goods (for example, a proof of postage receipt from the post office), You will be refunded for the full cost of the product(s) as well as any original shipping fees paid.
If you are returning part of a larger order, you may only be refunded a portion of any shipping fees paid.
Please note we cannot issue refunds or replacements for honey because it has crystallised.
We indicate on the website the state of each honey - either runny or crystallised but this information is based on the best of our knowledge and the state can change quickly – particularly in the colder months of the year. The crystallisation process is completely natural (even processed honey will crystallise eventually). If we have indicated that the state is runny and it is crystallised when you receive it - this simply means that it has crystallised quicker than we expected, which can happen. It does not indicate that there is a problem with the honey and therefore is not covered by our returns policy.
Please note that refunds on items bought as gifts can only be issued to the original purchaser.
The Raw Honey Shop reserves the right to apply and interpret this extended returns policy as it decides is most appropriate.
Consumer Contracts Regulations
If you have purchased our products online or over the phone, you will be covered by the statutory Consumer Contracts Regulations.
Consumer Contracts Regulations do not apply to perishable items (eg: fresh royal jelly and fresh bee pollen) or goods with a seal for health protection and hygiene reasons that's been broken.
If the item(s) you receive is somehow faulty or otherwise not as described, your right to return your item(s) is covered under the Consumer Rights Act 2015.
If you have any questions or need assistance with this, please contact us at info@therawhoneyshop.com or call on +44 (0) 1273 682109.
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Unique Mountain Forest Honey
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Sourced from a Natura 2000 reserve on Mount Kissavos
• Produced by bees in a thriving biodiversity hotspot
• Certified Organic
• Antibacterial, coarse-filtered, unpasteurised, and enzyme-rich
• Dark, rich wilderness honey
• Artisan beekeeping by Kostas, a dedicated organic beekeeper and former head of the Greek Beekeepers Association
Raw Organic Greek Mountain Forest Honey:
Kostas' bees have crafted an exquisite, dark honey from the ancient oak, chestnut and beech forests blanketing Mount Kissavos. This fertile mountain is renowned as one of the premier locations in Greece for producing complex, superior quality forest honey.
Origins:
This honey is harvested from Kostas' hives, strategically placed within the lush forests of Mount Kissavos, a designated Natura 2000 reserve. These reserves are recognized as biodiversity hotspots, home to an extraordinary variety of plant and animal life. The mountain's dense oak and chestnut tree coverage, coupled with its nutrient-rich soil, provides the ideal environment for bees to create honey of unparalleled depth and character.
Flavour Profile:
Prepare to be enchanted by the treacly, spicy notes and a subtle, pleasant bitterness imparted by the chestnut tannins - potent antioxidants that elevate this honey to a class of its own. The complex flavour profile reflects the diverse flora of the mountain's unspoiled wilderness, a testament to the thriving ecosystem of this Natura 2000 reserve.
The Beekeeper:
This exceptional honey is the result of a collaboration between two dedicated artisan beekeepers: Asterios and Kostas. Kostas, a committed organic beekeeper who served as the head of the beekeepers association in Greece for many years, brings his wealth of experience and expertise to the production of this remarkable honey.
Asterios' extensive network of artisan beekeepers, includes Kostas and that is how we were able to bring this unrivaled mountain forest honey to you. By choosing this honey, you are not only indulging in a sublime taste experience but also supporting the preservation of biodiversity within the Natura 2000 reserve.
How Raw Honey is different from Processed Honey - Raw honey generally means the honey has not been processed, it has come from the hive to the jar with minimal interference. Most supermarket honey is highly processed to make it look more attractive, usually it has been largely drained of pollen, heated and blended. Raw honey tends to vary from batch to batch, this is because it is not processed in a factory, filtered or heated to look homogeneous. Raw honey changes with the season and climate, the soil, what the bees feed on, and the nature of the colonies.
Please know that raw honey does crystalise, which is a natural process that occurs mainly due to the natural glucose in raw honey. For more information on why honey sets visit this article and for a more scientific explanation go to Wikipedia.
About Us - Here at The Raw Honey Shop we take honey very seriously and we believe honey should be RAW, unpasteurised and 100% natural. Since 2008 we've been introducing our customers to a whole new world of pure all natural unpasteurised raw honey. With a product catalogue consisting of over 30 different raw and organic honeys we have a variety to suit all tastes.
Thank you for visiting our shop and we look forward to introducing you to a world of raw, pure and truly wonderful natural honey, the way the bees would want it!
*Product photo is representative of this product. Honey colour and texture may vary depending on the season and level of crystallisation. Please check the product title and description for accurate contents.*




