Artisan Greek Certified Organic Raw Honey Gift Box
- Regular price
- GBP 29.99
- Sale price
- GBP 29.99
- Regular price
-
GBP
Our Returns and Refund Policy
This policy applies to our retail orders only. If you are a trade customer, please contact us directly.
HOW DO I MAKE A RETURN?
If your order arrives and there is a problem then please email us at info@therawhoneyshop.com or call us on 01273 682109. Include your order number if possible and details of the problem. If it is necessary to return the order, the product must be returned to us unopened and in the same condition as when it arrived. So please re-pack it with care using the original packaging or a suitable alternative and we can supply you with a freepost label. If we need to issue a refund, once we have the package back with us, we will issue you a full refund or replacement.
IMPORTANT: If your order has arrived damaged, then please dispose of any broken jars and glass safely and quickly. Please do not attempt to wash or clean the jars as there may be small chips that can cause cuts.
Contact us at info@therawhoneyshop.com and let us know the details, including your order number and if possible, attach pictures. These are helpful for us in terms of improving our processes and for any claims we may make against the carrier.
We will resolve this issue by either sending you a new product straight away or refunding your order in full.
If your order is a large tin or tub weighing over 1kg and arrives damaged:-
Unfortunately, we cannot accept returns on tins or tubs of over 1kg. If your tub or tin arrives slightly damaged and leaking, we are happy to give you a partial refund on the amount of honey you feel has been lost. Unfortunately, we cannot replace whole tins or tubs unless more than 50% of the honey has been lost. We would then request you send us pictures so that we can assess the damage and agree the replacement.
Sale items are sold as per the description and we cannot accept any returns.
We hope that you will never be unhappy with any honey that you buy from us, but if on the rare occasion that this does happen, please do get in touch with us as soon as you can, and we will be happy to find a solution for you.
Our Returns Policy
If there is a problem with your honey - provided no seals have been broken and the product has not been opened (i.e.: it must be in 'new' condition) you can return your honey to us up to 35 days after you have made your order. Excluding sale items which are sold as per the description and cannot be returned.
We will process your refund within 14 days of having received the returned good(s) or proof of having returned the goods (for example, a proof of postage receipt from the post office), You will be refunded for the full cost of the product(s) as well as any original shipping fees paid.
If you are returning part of a larger order, you may only be refunded a portion of any shipping fees paid.
Please note we cannot issue refunds or replacements for honey because it has crystallised.
We indicate on the website the state of each honey - either runny or crystallised but this information is based on the best of our knowledge and the state can change quickly – particularly in the colder months of the year. The crystallisation process is completely natural (even processed honey will crystallise eventually). If we have indicated that the state is runny and it is crystallised when you receive it - this simply means that it has crystallised quicker than we expected, which can happen. It does not indicate that there is a problem with the honey and therefore is not covered by our returns policy.
Please note that refunds on items bought as gifts can only be issued to the original purchaser.
The Raw Honey Shop reserves the right to apply and interpret this extended returns policy as it decides is most appropriate.
Consumer Contracts Regulations
If you have purchased our products online or over the phone, you will be covered by the statutory Consumer Contracts Regulations.
Consumer Contracts Regulations do not apply to perishable items (eg: fresh royal jelly and fresh bee pollen) or goods with a seal for health protection and hygiene reasons that's been broken.
If the item(s) you receive is somehow faulty or otherwise not as described, your right to return your item(s) is covered under the Consumer Rights Act 2015.
If you have any questions or need assistance with this, please contact us at info@therawhoneyshop.com or call on +44 (0) 1273 682109.
Artisan Greek Organic Raw Honey Gift Box - Orange Blossom, Thyme & Red Fir (300g jars) with Honey Dipper
- A beautiful mix of three 100% raw Greek artisan organic honeys.
- The set is made up of raw coarse-filtered Orange Blossom, Thyme and Red Fir in 300g jars, plus a hand crafted wooden honey dipper.
- Antibacterial, unheated, enzyme-rich and all-natural.
This set of raw Greek honey is brought to us by Thomas and his family. Thomas is a young Greek beekeeper, who is planning to take over his family's hives, which are in secluded forest glades in and around the mountains of central Greece. He has great enthusiasm for raw honey and natural hive products.
Presented in a Gift Box along with a honey dipper, a photo of Thomas and his family and a leaflet with the story behind the honey.
Raw Organic Orange Blossom Honey: This honey has the slightly bitter sweetness of the orange jam that surrounds the peel in marmalade. One of the best Orange Blossom honeys we have tasted. Orange Blossom is normally a favourite of children and those who enjoy sweet and sunny honey flavours. It has a citric aroma and a hint of creamy vanilla. A great introduction to the world of raw honey. This raw Orange Blossom comes from the Laconian country, in the Peloponnese, a green and unspoilt area in the south of Greece, where the best oranges in Greece come from.
Raw Organic Thyme Honey: Has a foretaste, which is mild and grassy like dry mountain herbs - you can really taste the thyme! - breaking into a large, fruity flavour similar to sweet and sour summer fruits such as raspberries and red currants, then dissipating quickly to a mild and clean finish. Very slight over notes of the soft sweetness of fennel or aniseed without the strong flavour of liquorice. Strong hints of Greek mountain tea (Ironwork or Shepherd's tea).
The aroma is mellow and caramel sweet, and the mouthfeel is thick and almost oily, similar to sunflower honey.
Raw Organic Red Fir Honey: Awarded the coveted Quality Gold Award by the 2019 London Honey Quality Competition. It starts with a mild nuttiness then explodes into a bold, juicy sweetness with hints of savoury herbs and a slight sourness in the aftertaste, similar to the sourness experienced at the end of blackstrap molasses. The taste lingers sweetly on the palate for a good time.
It has grassy, herbaceous smell lingering within the honey sweetness mild and green somewhat similar to fennel or winter savoury.
This Fir tree honey is harvested from altitudes of at least 1500 metres on a mountain close to Argithea in Greece.
It is a dark thick runny honey. Like the Pine, Fir is known as a honeydew, because it is from the sap and resin of the tree not from flower nectar. Honeydews are high in oligosaccharides, which aid the good bacteria in the gut that aid health.
How Raw Honey is different from Processed Honey: Raw honey generally means the honey has not been processed, it has come from the hive to the jar with minimal interference. Most supermarket honey is highly processed to make it look more attractive, usually it has been largely drained of pollen, heated and blended. Raw honey tends to vary from batch to batch, this is because it is not processed in a factory, filtered or heated to look homogeneous. Raw honey changes with the season and climate, the soil, what the bees feed on, and the nature of the colonies.
Please know that raw honey does crystallise and this is a natural process that occurs mainly due to the natural glucose in raw honey. For more information on why honey sets visit this article and for a more scientific explanation go to wikipedia.
About Us: Here at The Raw Honey Shop we take honey very seriously and we believe honey should be RAW, unpasteurised and 100% natural. Since 2008 we've been introducing our customers to a whole new world of pure all natural unpasteurised raw honey. With a product catalogue consisting of over 30 different raw and organic honeys we have a variety to suit all tastes.
Thank you for visiting our shop and we look forward to introducing you to a world of raw, pure and truly wonderful natural honey, the way the bees would want it!
