Biosphere Mountain Gift Bundle - 12 x 1kg Jars
- Regular price
- GBP 286.99
- Sale price
- GBP 286.99
- Regular price
-
GBP 248.29
Our Returns and Refund Policy
This policy applies to our retail orders only. If you are a trade customer, please contact us directly.
HOW DO I MAKE A RETURN?
If your order arrives and there is a problem then please email us at info@therawhoneyshop.com or call us on 01273 682109. Include your order number if possible and details of the problem. If it is necessary to return the order, the product must be returned to us unopened and in the same condition as when it arrived. So please re-pack it with care using the original packaging or a suitable alternative and we can supply you with a freepost label. If we need to issue a refund, once we have the package back with us, we will issue you a full refund or replacement.
IMPORTANT: If your order has arrived damaged, then please dispose of any broken jars and glass safely and quickly. Please do not attempt to wash or clean the jars as there may be small chips that can cause cuts.
Contact us at info@therawhoneyshop.com and let us know the details, including your order number and if possible, attach pictures. These are helpful for us in terms of improving our processes and for any claims we may make against the carrier.
We will resolve this issue by either sending you a new product straight away or refunding your order in full.
If your order is a large tin or tub weighing over 1kg and arrives damaged:-
Unfortunately, we cannot accept returns on tins or tubs of over 1kg. If your tub or tin arrives slightly damaged and leaking, we are happy to give you a partial refund on the amount of honey you feel has been lost. Unfortunately, we cannot replace whole tins or tubs unless more than 50% of the honey has been lost. We would then request you send us pictures so that we can assess the damage and agree the replacement.
Sale items are sold as per the description and we cannot accept any returns.
We hope that you will never be unhappy with any honey that you buy from us, but if on the rare occasion that this does happen, please do get in touch with us as soon as you can, and we will be happy to find a solution for you.
Our Returns Policy
If there is a problem with your honey - provided no seals have been broken and the product has not been opened (i.e.: it must be in 'new' condition) you can return your honey to us up to 35 days after you have made your order. Excluding sale items which are sold as per the description and cannot be returned.
We will process your refund within 14 days of having received the returned good(s) or proof of having returned the goods (for example, a proof of postage receipt from the post office), You will be refunded for the full cost of the product(s) as well as any original shipping fees paid.
If you are returning part of a larger order, you may only be refunded a portion of any shipping fees paid.
Please note we cannot issue refunds or replacements for honey because it has crystallised.
We indicate on the website the state of each honey - either runny or crystallised but this information is based on the best of our knowledge and the state can change quickly – particularly in the colder months of the year. The crystallisation process is completely natural (even processed honey will crystallise eventually). If we have indicated that the state is runny and it is crystallised when you receive it - this simply means that it has crystallised quicker than we expected, which can happen. It does not indicate that there is a problem with the honey and therefore is not covered by our returns policy.
Please note that refunds on items bought as gifts can only be issued to the original purchaser.
The Raw Honey Shop reserves the right to apply and interpret this extended returns policy as it decides is most appropriate.
Consumer Contracts Regulations
If you have purchased our products online or over the phone, you will be covered by the statutory Consumer Contracts Regulations.
Consumer Contracts Regulations do not apply to perishable items (eg: fresh royal jelly and fresh bee pollen) or goods with a seal for health protection and hygiene reasons that's been broken.
If the item(s) you receive is somehow faulty or otherwise not as described, your right to return your item(s) is covered under the Consumer Rights Act 2015.
If you have any questions or need assistance with this, please contact us at info@therawhoneyshop.com or call on +44 (0) 1273 682109.
The Ultimate Organic Honey Gift Bundle – 12 x 1kg Jars from 4th Generation Beekeeper Antonio
This exclusive gift bundle offers 12 x 1kg jars of Antonio's best-selling raw organic honeys, produced in the pristine Sierra del Rincon Biosphere Reserve in the Sierra de Guadarrama mountains, north of Madrid. Certified organic by the Committee of Organic Agriculture in Madrid, this honey bundle showcases rich, varied flavours, perfect for honey enthusiasts.
Product Highlights
- Includes: 12 x 1kg jars of raw, unpasteurised honey – 3 jars each of Oak, Heather, Wild Lavender, and Thyme honey.
- Origin: Harvested from the Sierra del Rincon Biosphere Reserve, with sustainable and organic beekeeping methods.
- Bonus Items: Comes with a free honey dipper.
- Unpasteurised & Raw: Coarse-filtered, enzyme-rich, and naturally antibacterial.
- Flavour Profiles: A range of flavours including rich, woody Oak, dark chocolate-like Heather, creamy Wild Lavender, and herbal Thyme.
Raw Organic Oak Honey – Platinum Award Winner 2022
Antonio's Oak honey is a deep and rich tree honey with fruitiness and woody flavours. Sourced from the Sierra del Rincon Biosphere Reserve, this honey is dark and slow to crystallise due to its lower glucose content.
Flavour:
Rich, deep, and woody with a slight fruitiness. This honey is less sweet and more potent than others, making it an excellent choice for those who prefer strong, complex flavours.
Uses:
Perfect for pairing with robust flavours like cheese or as a base in savoury marinades.
Raw Organic Heather Honey
This honey offers a deep, intense flavour with a pronounced bitterness similar to dark chocolate or black tea. Sourced from mountainous terrain, Heather honey is favoured by bees feeding on low-lying heather shrubs.
Flavour:
Bitter, earthy, and bold with dark chocolate-like undertones. Its unique bitterness is balanced by its richness, making it a favourite for those with a sophisticated palate.
Uses:
Great for drizzling over warm bread or incorporating into recipes that require strong, deep flavours.
Raw Organic Wild Lavender Honey
This light, floral honey has creamy vanilla-like notes. Sourced from wild lavender bushes in the Sierra de Guadarrama mountains, it is milder than cultivated lavender honey and perfect for children or those who prefer subtler flavours.
Flavour:
Light, floral, and creamy with a hint of vanilla. It has a smooth and pleasing taste, ideal for everyday use.
Uses:
Perfect for pouring over cheese, using in teas, or as a mild natural sweetener for desserts.
Raw Organic Thyme Honey
This thyme honey has a soft, creamy taste with a subtle herbal hint of thyme, making it ideal for the whole family. It strikes a balance between sweet and savoury, making it versatile and well-loved.
Flavour:
Mildly herbal with a soft, creamy texture. Its balanced, savoury-sweet flavour makes it perfect for all ages.
Uses:
Ideal for adding to teas, spreading over toast, or using in salad dressings.
Crystallisation in Raw Honey
Please note that raw honey naturally crystallises over time due to the presence of glucose. This process does not affect the quality of the honey. For more information on why honey crystallises, visit this article or read more on Wikipedia.
About Us
At The Raw Honey Shop, we are passionate about bringing you the highest quality raw, unpasteurised honey. Since 2008, we’ve sourced our honey from small-scale beekeepers like Antonio, offering over 30 different varieties of raw and organic honey. We believe honey should be enjoyed in its purest form, just as the bees intended.
*Product photo is representative of this product. Honey colour and texture may vary depending on the season and level of crystallisation. Please check the product title and description for accurate contents.*
