Raw Lemon Blossom Honey - 5kg Part-Crystallised
- Regular price
- GBP 112.46
- Sale price
- GBP 112.46
- Regular price
-
GBP
Our Returns and Refund Policy
This policy applies to our retail orders only. If you are a trade customer, please contact us directly.
HOW DO I MAKE A RETURN?
If your order arrives and there is a problem then please email us at info@therawhoneyshop.com or call us on 01273 682109. Include your order number if possible and details of the problem. If it is necessary to return the order, the product must be returned to us unopened and in the same condition as when it arrived. So please re-pack it with care using the original packaging or a suitable alternative and we can supply you with a freepost label. If we need to issue a refund, once we have the package back with us, we will issue you a full refund or replacement.
IMPORTANT: If your order has arrived damaged, then please dispose of any broken jars and glass safely and quickly. Please do not attempt to wash or clean the jars as there may be small chips that can cause cuts.
Contact us at info@therawhoneyshop.com and let us know the details, including your order number and if possible, attach pictures. These are helpful for us in terms of improving our processes and for any claims we may make against the carrier.
We will resolve this issue by either sending you a new product straight away or refunding your order in full.
If your order is a large tin or tub weighing over 1kg and arrives damaged:-
Unfortunately, we cannot accept returns on tins or tubs of over 1kg. If your tub or tin arrives slightly damaged and leaking, we are happy to give you a partial refund on the amount of honey you feel has been lost. Unfortunately, we cannot replace whole tins or tubs unless more than 50% of the honey has been lost. We would then request you send us pictures so that we can assess the damage and agree the replacement.
Sale items are sold as per the description and we cannot accept any returns.
We hope that you will never be unhappy with any honey that you buy from us, but if on the rare occasion that this does happen, please do get in touch with us as soon as you can, and we will be happy to find a solution for you.
Our Returns Policy
If there is a problem with your honey - provided no seals have been broken and the product has not been opened (i.e.: it must be in 'new' condition) you can return your honey to us up to 35 days after you have made your order. Excluding sale items which are sold as per the description and cannot be returned.
We will process your refund within 14 days of having received the returned good(s) or proof of having returned the goods (for example, a proof of postage receipt from the post office), You will be refunded for the full cost of the product(s) as well as any original shipping fees paid.
If you are returning part of a larger order, you may only be refunded a portion of any shipping fees paid.
Please note we cannot issue refunds or replacements for honey because it has crystallised.
We indicate on the website the state of each honey - either runny or crystallised but this information is based on the best of our knowledge and the state can change quickly – particularly in the colder months of the year. The crystallisation process is completely natural (even processed honey will crystallise eventually). If we have indicated that the state is runny and it is crystallised when you receive it - this simply means that it has crystallised quicker than we expected, which can happen. It does not indicate that there is a problem with the honey and therefore is not covered by our returns policy.
Please note that refunds on items bought as gifts can only be issued to the original purchaser.
The Raw Honey Shop reserves the right to apply and interpret this extended returns policy as it decides is most appropriate.
Consumer Contracts Regulations
If you have purchased our products online or over the phone, you will be covered by the statutory Consumer Contracts Regulations.
Consumer Contracts Regulations do not apply to perishable items (eg: fresh royal jelly and fresh bee pollen) or goods with a seal for health protection and hygiene reasons that's been broken.
If the item(s) you receive is somehow faulty or otherwise not as described, your right to return your item(s) is covered under the Consumer Rights Act 2015.
If you have any questions or need assistance with this, please contact us at info@therawhoneyshop.com or call on +44 (0) 1273 682109.
Rossend's raw lemon blossom honey is a very pleasing and light honey, a favourite of children. It has just a subtle and delicate taste of lemon with a hint of tartness. It achieved a 3-Star Superior Taste Award in the 2015 International Taste and Quality Institute awards. The iTQi is a world-renowned organisation of chefs and sommeliers.
More on the flavour: This is a very smooth and light tasting citrus tree blossom honey. It has a creamy light flavour with just a tiny hint of lemon. This comes from bees feeding on the blossoms of the Mediterranean lemon trees. Different from the tree honey which comes from sap. These blossom honey varieties are much lighter in taste and colour and tend to set quicker due to higher glucose levels.
Colour: This particular honey is light yellow in colour, slightly pale in the light.
Where does the honey come from? This variety of lemon honey comes from Catalonia in Spain.
Who produces the honey? This lemon blossom honey comes from Rossend. He treats honey like an art form and you can really tell, it has such a perfect consistency and the varieties range from very subtle to very overt. He has won many awards for his honey including from the well-known iTQi (International Taste and Quality Institute) who rated several of his honey varieties in the superior taste award category.
What about the tree the honey comes from? The lemon tree is a hardy citrus tree which is dominant around the warmer climates of the world and can even grow in cooler places too. It can flower more than once per year and a stunning aroma is present whenever it is in bloom.
Common Uses: Lemon blossom honey is particularly good to use in different recipes, such as: salads, an accompaniment with cheeses, adding to shellfish and beautiful in a light herbal tea.
Lemon Blossom Honey Facts: Lemon trees produce brilliant white blossoms that the bees adore. A very light coloured honey is produced with a delicate taste quite unlike the fruit, only a hint of the taste of lemon is there, a distant tartness and a clean yet subtle citrus taste.
What our Customers Say:
Lemon blossom raw honey is absolutely delicious. What a wonderful treat. I've heard so much about raw honey's healing properties. So now I have a double bonus, because of it's healing properties and wonderful scrumptious delicious taste, thank you. Sarah, Wakefield
I was very happy with service and the raw Lemon Blossom taste's devine. I know it is a healthier option for me instead of sugar. I will be buying more in the future and will be trying different varieties. Emma, Peterlee, Co Durham
Important Note on Returns: Due to its large size and expense, this item is not eligible for our normal extended returns policy. Please note that due to the large size this container is plastic rather than glass.
Please know that raw honey does crystalise and this is a natural process that occurs mainly due to the natural glucose in raw honey. For more information on why honey sets visit this article and for a more scientific explanation go to wikipedia.
About Us - Here at The Raw Honey Shop we take honey very seriously and we believe honey should be RAW, unpasteurised and 100% natural. Since 2008 we've been introducing our customers to a whole new world of pure all natural unpasteurised raw honey. With a product catalogue consisting of over 30 different raw and organic honeys we have a variety to suit all tastes.
Thank you for visiting our shop and we look forward to introducing you to a world of raw, pure and truly wonderful natural honey, the way the bees would want it!
*Product photo is representative of this product. Honey colour and texture may vary. The video shows the honey in its runny state. Please check the product title and description for accurate contents.*
