Raw Creamed Organic Chestnut Honey Creamed
- Regular price
- GBP 26.99
- Sale price
- GBP 26.99
- Regular price
-
GBP
Our Returns and Refund Policy
This policy applies to our retail orders only. If you are a trade customer, please contact us directly.
HOW DO I MAKE A RETURN?
If your order arrives and there is a problem then please email us at info@therawhoneyshop.com or call us on 01273 682109. Include your order number if possible and details of the problem. If it is necessary to return the order, the product must be returned to us unopened and in the same condition as when it arrived. So please re-pack it with care using the original packaging or a suitable alternative and we can supply you with a freepost label. If we need to issue a refund, once we have the package back with us, we will issue you a full refund or replacement.
IMPORTANT: If your order has arrived damaged, then please dispose of any broken jars and glass safely and quickly. Please do not attempt to wash or clean the jars as there may be small chips that can cause cuts.
Contact us at info@therawhoneyshop.com and let us know the details, including your order number and if possible, attach pictures. These are helpful for us in terms of improving our processes and for any claims we may make against the carrier.
We will resolve this issue by either sending you a new product straight away or refunding your order in full.
If your order is a large tin or tub weighing over 1kg and arrives damaged:-
Unfortunately, we cannot accept returns on tins or tubs of over 1kg. If your tub or tin arrives slightly damaged and leaking, we are happy to give you a partial refund on the amount of honey you feel has been lost. Unfortunately, we cannot replace whole tins or tubs unless more than 50% of the honey has been lost. We would then request you send us pictures so that we can assess the damage and agree the replacement.
Sale items are sold as per the description and we cannot accept any returns.
We hope that you will never be unhappy with any honey that you buy from us, but if on the rare occasion that this does happen, please do get in touch with us as soon as you can, and we will be happy to find a solution for you.
Our Returns Policy
If there is a problem with your honey - provided no seals have been broken and the product has not been opened (i.e.: it must be in 'new' condition) you can return your honey to us up to 35 days after you have made your order. Excluding sale items which are sold as per the description and cannot be returned.
We will process your refund within 14 days of having received the returned good(s) or proof of having returned the goods (for example, a proof of postage receipt from the post office), You will be refunded for the full cost of the product(s) as well as any original shipping fees paid.
If you are returning part of a larger order, you may only be refunded a portion of any shipping fees paid.
Please note we cannot issue refunds or replacements for honey because it has crystallised.
We indicate on the website the state of each honey - either runny or crystallised but this information is based on the best of our knowledge and the state can change quickly – particularly in the colder months of the year. The crystallisation process is completely natural (even processed honey will crystallise eventually). If we have indicated that the state is runny and it is crystallised when you receive it - this simply means that it has crystallised quicker than we expected, which can happen. It does not indicate that there is a problem with the honey and therefore is not covered by our returns policy.
Please note that refunds on items bought as gifts can only be issued to the original purchaser.
The Raw Honey Shop reserves the right to apply and interpret this extended returns policy as it decides is most appropriate.
Consumer Contracts Regulations
If you have purchased our products online or over the phone, you will be covered by the statutory Consumer Contracts Regulations.
Consumer Contracts Regulations do not apply to perishable items (eg: fresh royal jelly and fresh bee pollen) or goods with a seal for health protection and hygiene reasons that's been broken.
If the item(s) you receive is somehow faulty or otherwise not as described, your right to return your item(s) is covered under the Consumer Rights Act 2015.
If you have any questions or need assistance with this, please contact us at info@therawhoneyshop.com or call on +44 (0) 1273 682109.
Luisa’s Raw Organic Creamed Chestnut Honey
Raw, enzyme-rich and cold-creamed from the remote Cantabrian Mountains in Asturias—this is a bold, full-bodied honey with savoury, smoky depth and a silky, spreadable texture.
Summary
Luisa’s Raw Organic Creamed Chestnut Honey is coarse-filtered, unpasteurised and certified organic. Cold-creamed to achieve a smooth, fine-crystal texture, this dark, robust honey is ideal for fans of bold, complex flavours. With earthy smokiness, a hint of caramel, and a bittersweet finish, it’s one of the purest honeys available thanks to its wild, unspoilt origin.
Product Highlights
- Certified organic, raw & unpasteurised
- Cold-creamed for a silky, spreadable consistency
- Rich and earthy with a smoky, slightly bitter finish
- Notes of caramel, black raisins, and prunes
- Produced in remote Cantabrian Mountains, Asturias
- Harvested from Sweet Chestnut trees high in minerals
Aroma
Deeply earthy with smoky undertones and subtle dark fruit sweetness—complex and warming.
Flavour
Robust, savoury, and dark: with smoky tones, hints of caramelised sugar, prunes, and a slightly metallic tingle on the finish. Rich but not cloying, bold without overwhelming.
Colour & Texture
Light creamy brown in appearance. Cold-creamed for a smooth, spoonable texture with very fine crystal formation.
Origin
Harvested in Asturias’s wild, pollution-free Cantabrian Mountains. Luisa’s hives are certified organic and surrounded by rich chestnut forests in national parklands.
Producer Story
Luisa and her daughter Olaya are passionate beekeepers in Asturias. Their raw honeys reflect a love for the land, dedication to quality, and organic-certified beekeeping traditions passed down through generations.
Common Uses
- Soothing remedy: Great for sore throats and coughs.
- Baking & Glazing: Works beautifully in rich cakes, marinades, and meat glazes.
- Spreads & Pairings: Delicious on toast or with strong cheeses.
🧊 How to store your honey
Store in a cool, dark place. Avoid heat and light to preserve enzymes, flavour, and the creamed consistency.
🍯 Why Raw Honey is Different
Raw honey is unpasteurised, coarse-filtered, and unheated—preserving enzymes, antioxidants, pollen, and the natural variations of the land and season.
🌀 Crystallisation
This honey is cold-creamed to achieve a consistent, spreadable texture. Crystallisation is natural and beneficial, contributing to both taste and mouthfeel. See our Runny Honey Guide for more info.
🏪 About Us
Here at The Raw Honey Shop, we believe honey should be RAW, unpasteurised and 100% natural. Since 2008 we’ve shared over 30 raw and organic honeys. Thank you for exploring these unique honeys with us!
📸 Representative Photo Disclaimer
Product photo is representative. Colour and texture may vary depending on the season and crystallisation level. Please check the product title and description for accurate contents.
