Raw Organic Arbutus Honey Crystalised Crystallised
- Regular price
- GBP 29.99
- Sale price
- GBP 29.99
- Regular price
-
GBP
Our Returns and Refund Policy
This policy applies to our retail orders only. If you are a trade customer, please contact us directly.
HOW DO I MAKE A RETURN?
If your order arrives and there is a problem then please email us at info@therawhoneyshop.com or call us on 01273 682109. Include your order number if possible and details of the problem. If it is necessary to return the order, the product must be returned to us unopened and in the same condition as when it arrived. So please re-pack it with care using the original packaging or a suitable alternative and we can supply you with a freepost label. If we need to issue a refund, once we have the package back with us, we will issue you a full refund or replacement.
IMPORTANT: If your order has arrived damaged, then please dispose of any broken jars and glass safely and quickly. Please do not attempt to wash or clean the jars as there may be small chips that can cause cuts.
Contact us at info@therawhoneyshop.com and let us know the details, including your order number and if possible, attach pictures. These are helpful for us in terms of improving our processes and for any claims we may make against the carrier.
We will resolve this issue by either sending you a new product straight away or refunding your order in full.
If your order is a large tin or tub weighing over 1kg and arrives damaged:-
Unfortunately, we cannot accept returns on tins or tubs of over 1kg. If your tub or tin arrives slightly damaged and leaking, we are happy to give you a partial refund on the amount of honey you feel has been lost. Unfortunately, we cannot replace whole tins or tubs unless more than 50% of the honey has been lost. We would then request you send us pictures so that we can assess the damage and agree the replacement.
Sale items are sold as per the description and we cannot accept any returns.
We hope that you will never be unhappy with any honey that you buy from us, but if on the rare occasion that this does happen, please do get in touch with us as soon as you can, and we will be happy to find a solution for you.
Our Returns Policy
If there is a problem with your honey - provided no seals have been broken and the product has not been opened (i.e.: it must be in 'new' condition) you can return your honey to us up to 35 days after you have made your order. Excluding sale items which are sold as per the description and cannot be returned.
We will process your refund within 14 days of having received the returned good(s) or proof of having returned the goods (for example, a proof of postage receipt from the post office), You will be refunded for the full cost of the product(s) as well as any original shipping fees paid.
If you are returning part of a larger order, you may only be refunded a portion of any shipping fees paid.
Please note we cannot issue refunds or replacements for honey because it has crystallised.
We indicate on the website the state of each honey - either runny or crystallised but this information is based on the best of our knowledge and the state can change quickly – particularly in the colder months of the year. The crystallisation process is completely natural (even processed honey will crystallise eventually). If we have indicated that the state is runny and it is crystallised when you receive it - this simply means that it has crystallised quicker than we expected, which can happen. It does not indicate that there is a problem with the honey and therefore is not covered by our returns policy.
Please note that refunds on items bought as gifts can only be issued to the original purchaser.
The Raw Honey Shop reserves the right to apply and interpret this extended returns policy as it decides is most appropriate.
Consumer Contracts Regulations
If you have purchased our products online or over the phone, you will be covered by the statutory Consumer Contracts Regulations.
Consumer Contracts Regulations do not apply to perishable items (eg: fresh royal jelly and fresh bee pollen) or goods with a seal for health protection and hygiene reasons that's been broken.
If the item(s) you receive is somehow faulty or otherwise not as described, your right to return your item(s) is covered under the Consumer Rights Act 2015.
If you have any questions or need assistance with this, please contact us at info@therawhoneyshop.com or call on +44 (0) 1273 682109.
Antonio’s Raw Organic Arbutus Honey
An intense, gourmet honey with deep, bitter notes of roasted coffee and dark chocolate, followed by a distinctive medicinal aftertaste. Dark, rich, and connoisseur-grade.
If you have not had arbutus honey previously, we would recommend trying a tester before purchasing a full-size jar as the flavour can be quite intense. If you would like to try a tester please just give us a call and we can add one to your order.
Summary
Antonio’s Raw Organic Arbutus Honey is a rare, gourmet honey harvested from Arbutus unedo (strawberry tree) bushes in the Sierra de Guadarrama, Madrid. This 100% raw, coarse-filtered, organic honey offers bold, bittersweet complexity and a unique flavour profile ideal for adventurous palates.
Product Highlights
- Coarse-filtered
- 100% Raw
- Certified organic & unpasteurised
- Dark brown (liquid), paler golden when crystallised
- Intense roasted coffee, dark chocolate, bittersweet taste
- Medicinal aftertaste—connoisseur variety
- Harvested from Arbutus unedo shrubs in Sierra de Guadarrama, Spain
Aroma
Rich and earthy with deep roasted coffee notes and subtle tartness—an aromatic foreshadowing of its unique depth.
Flavour
Bold and complex, this honey blends roasted coffee bean bitterness, dark chocolate richness, and a lingering, herbal-medicinal aftertaste. Strong, refined, and unforgettable.
Colour
Dark brown with purple-red highlights in liquid form. Crystallised jars become paler, smooth golden.
Origin
Sourced from Arbutus unedo (strawberry tree) bushes in the mountainous Sierra de Guadarrama, Northern Madrid. Bees forage wild-growing shrubs at altitude in organic-certified land.
Producer Story
Antonio—a fourth-generation beekeeper—practises traditional, additive-free beekeeping in the mountain ranges north of Madrid. His organically certified hives produce honeys as unique as the landscapes where they thrive.
Common Uses
- Gourmet cooking: Adds a rich, bittersweet edge to cheese plates, game meats, marinades, and roasted vegetables.
- Connoisseur tasting: Best enjoyed sparingly to appreciate its bold flavour and depth.
🧊 How to store your honey
Store in a cool, dark place to retain enzymes, colour, and unique flavour. Avoid exposure to light and heat.
🍯 Why Raw Honey is Different from Processed Honey
Raw honey travels straight from hive to jar with minimal interference—no heating, blending, or heavy filtering. This preserves natural pollen, enzymes, antioxidants, and the distinct character of each batch.
🌀 Crystallisation
These 500 g jars are deliberately sold crystallised to reflect their unique texture and deep taste profile. Crystallisation is natural—not a fault. For tips on re-liquifying, see our Runny Honey Guide.
🏪 About Us
At The Raw Honey Shop, we’re dedicated to offering honey that is RAW, unpasteurised, and 100% natural. Since 2008, we’ve shared over 30 raw and organic honey varieties—thank you for exploring exceptional honeys with us.
📸 Representative Photo Disclaimer
Product photo is representative. Colour and texture may vary by season and crystallisation. Please check the title and description for the actual contents.
