Raw Certified Organic Chestnut Honey Runny
- Regular price
- GBP 27.99
- Sale price
- GBP 27.99
- Regular price
-
GBP 0.00
Our Returns and Refund Policy
This policy applies to our retail orders only. If you are a trade customer, please contact us directly.
HOW DO I MAKE A RETURN?
If your order arrives and there is a problem then please email us at info@therawhoneyshop.com or call us on 01273 682109. Include your order number if possible and details of the problem. If it is necessary to return the order, the product must be returned to us unopened and in the same condition as when it arrived. So please re-pack it with care using the original packaging or a suitable alternative and we can supply you with a freepost label. If we need to issue a refund, once we have the package back with us, we will issue you a full refund or replacement.
IMPORTANT: If your order has arrived damaged, then please dispose of any broken jars and glass safely and quickly. Please do not attempt to wash or clean the jars as there may be small chips that can cause cuts.
Contact us at info@therawhoneyshop.com and let us know the details, including your order number and if possible, attach pictures. These are helpful for us in terms of improving our processes and for any claims we may make against the carrier.
We will resolve this issue by either sending you a new product straight away or refunding your order in full.
If your order is a large tin or tub weighing over 1kg and arrives damaged:-
Unfortunately, we cannot accept returns on tins or tubs of over 1kg. If your tub or tin arrives slightly damaged and leaking, we are happy to give you a partial refund on the amount of honey you feel has been lost. Unfortunately, we cannot replace whole tins or tubs unless more than 50% of the honey has been lost. We would then request you send us pictures so that we can assess the damage and agree the replacement.
Sale items are sold as per the description and we cannot accept any returns.
We hope that you will never be unhappy with any honey that you buy from us, but if on the rare occasion that this does happen, please do get in touch with us as soon as you can, and we will be happy to find a solution for you.
Our Returns Policy
If there is a problem with your honey - provided no seals have been broken and the product has not been opened (i.e.: it must be in 'new' condition) you can return your honey to us up to 35 days after you have made your order. Excluding sale items which are sold as per the description and cannot be returned.
We will process your refund within 14 days of having received the returned good(s) or proof of having returned the goods (for example, a proof of postage receipt from the post office), You will be refunded for the full cost of the product(s) as well as any original shipping fees paid.
If you are returning part of a larger order, you may only be refunded a portion of any shipping fees paid.
Please note we cannot issue refunds or replacements for honey because it has crystallised.
We indicate on the website the state of each honey - either runny or crystallised but this information is based on the best of our knowledge and the state can change quickly – particularly in the colder months of the year. The crystallisation process is completely natural (even processed honey will crystallise eventually). If we have indicated that the state is runny and it is crystallised when you receive it - this simply means that it has crystallised quicker than we expected, which can happen. It does not indicate that there is a problem with the honey and therefore is not covered by our returns policy.
Please note that refunds on items bought as gifts can only be issued to the original purchaser.
The Raw Honey Shop reserves the right to apply and interpret this extended returns policy as it decides is most appropriate.
Consumer Contracts Regulations
If you have purchased our products online or over the phone, you will be covered by the statutory Consumer Contracts Regulations.
Consumer Contracts Regulations do not apply to perishable items (eg: fresh royal jelly and fresh bee pollen) or goods with a seal for health protection and hygiene reasons that's been broken.
If the item(s) you receive is somehow faulty or otherwise not as described, your right to return your item(s) is covered under the Consumer Rights Act 2015.
If you have any questions or need assistance with this, please contact us at info@therawhoneyshop.com or call on +44 (0) 1273 682109.
Antonio's Raw Organic Chestnut Honey: A Rich and Nutty Delight
Antonio's Raw Organic Chestnut Honey is a deep, malty tree honey with a rich, nutty flavour adored by many. Harvested from bees feeding on sweet chestnut trees in the chestnut forests at Castelo Rodrigo, Portugal, this honey stands apart from lighter blossom varieties with its dark, potent character.
Product Highlights
- Coarse-filtered
- 100% Raw
- Cold-pressed
- Certified Organic
- Unpasteurised
- Unblended
- Single Origin
Aroma
This honey exudes a pronounced woody scent complemented by light caramel and nutty notes, finishing with a warm hint of prune.
Flavour
Antonio's chestnut honey offers a deep sweetness with subtle caramel undertones and a touch of bitterness. The nutty chestnut flavour is prominent, reminiscent of rich, malty maple syrup.
Colour
This batch presents a mid to dark brown hue with slight red tones in the light, transitioning to a paler caramel colour upon crystallisation.
Origin
Sourced from the chestnut forests at Castelo Rodrigo, Portugal, Antonio's bees gather nectar from sweet chestnut trees, known as "Castano" in Spanish. These large deciduous trees produce edible nuts, with bees feeding on the tree's sap and blossoms.
Common Uses
- Drizzle over aged cheeses like Asiago, Caciocavallo, Grana, or Parmesan
- Sweeten natural yoghurt and granola
- Enhance cakes, cookies, and dessert toppings
- Blend into warm honey teas
- Use as a glaze for meats
Producer Story
Antonio is a pioneer of organic beekeeping in Spain. His hives are mainly in the Sierra de Guadarrama north of Madrid, with some in Portugal. Working with his son Dani and son-in-law Ruben, he produces certified organic raw honeys and teaches beekeeping. He is sought worldwide for his ethical, organic practices.
How to store your honey
To preserve its natural potency, store the honey in a cool, dark place. Light and heat degrade the enzymes that contribute to antibacterial activity. Keeping it away from light and high temperatures helps maintain its flavour, texture, and active properties.
Why Raw Honey is Different from Processed Honey
Raw honey comes from the hive to the jar with minimal interference. Most supermarket honey is processed to look attractive—drained of pollen, heated, and blended. Raw honey varies from batch to batch because it’s not factory-processed or heated. It changes with season, climate, and bee forage. We update this fact sheet based on the current batch.
Crystallisation
Raw honey crystallises naturally (so we cannot accept returns on crystallised honey). We indicate on the site whether the honey is runny or crystallised, but this may change. If you want runny honey and it has crystallised, it's easy to return it to runny. Check our Runny Honey Guide or read more on crystallisation.
About Us
At The Raw Honey Shop, we believe honey should be RAW, unpasteurised, and 100% natural. Since 2008, we've introduced customers to pure, all-natural honey. Our catalogue includes over 30 raw and organic varieties. Thank you for visiting. We look forward to sharing a world of raw, pure, and truly wonderful honey—the way the bees intended it!
Product photo is representative. The colour and texture of raw honey may vary by season and crystallisation level. Please check the product title and description for accurate contents.








