Raw Organic Forest Honey - 5kg Runny
- Regular price
- GBP 119.21
- Sale price
- GBP 119.21
- Regular price
-
GBP
Our Returns and Refund Policy
This policy applies to our retail orders only. If you are a trade customer, please contact us directly.
HOW DO I MAKE A RETURN?
If your order arrives and there is a problem then please email us at info@therawhoneyshop.com or call us on 01273 682109. Include your order number if possible and details of the problem. If it is necessary to return the order, the product must be returned to us unopened and in the same condition as when it arrived. So please re-pack it with care using the original packaging or a suitable alternative and we can supply you with a freepost label. If we need to issue a refund, once we have the package back with us, we will issue you a full refund or replacement.
IMPORTANT: If your order has arrived damaged, then please dispose of any broken jars and glass safely and quickly. Please do not attempt to wash or clean the jars as there may be small chips that can cause cuts.
Contact us at info@therawhoneyshop.com and let us know the details, including your order number and if possible, attach pictures. These are helpful for us in terms of improving our processes and for any claims we may make against the carrier.
We will resolve this issue by either sending you a new product straight away or refunding your order in full.
If your order is a large tin or tub weighing over 1kg and arrives damaged:-
Unfortunately, we cannot accept returns on tins or tubs of over 1kg. If your tub or tin arrives slightly damaged and leaking, we are happy to give you a partial refund on the amount of honey you feel has been lost. Unfortunately, we cannot replace whole tins or tubs unless more than 50% of the honey has been lost. We would then request you send us pictures so that we can assess the damage and agree the replacement.
Sale items are sold as per the description and we cannot accept any returns.
We hope that you will never be unhappy with any honey that you buy from us, but if on the rare occasion that this does happen, please do get in touch with us as soon as you can, and we will be happy to find a solution for you.
Our Returns Policy
If there is a problem with your honey - provided no seals have been broken and the product has not been opened (i.e.: it must be in 'new' condition) you can return your honey to us up to 35 days after you have made your order. Excluding sale items which are sold as per the description and cannot be returned.
We will process your refund within 14 days of having received the returned good(s) or proof of having returned the goods (for example, a proof of postage receipt from the post office), You will be refunded for the full cost of the product(s) as well as any original shipping fees paid.
If you are returning part of a larger order, you may only be refunded a portion of any shipping fees paid.
Please note we cannot issue refunds or replacements for honey because it has crystallised.
We indicate on the website the state of each honey - either runny or crystallised but this information is based on the best of our knowledge and the state can change quickly – particularly in the colder months of the year. The crystallisation process is completely natural (even processed honey will crystallise eventually). If we have indicated that the state is runny and it is crystallised when you receive it - this simply means that it has crystallised quicker than we expected, which can happen. It does not indicate that there is a problem with the honey and therefore is not covered by our returns policy.
Please note that refunds on items bought as gifts can only be issued to the original purchaser.
The Raw Honey Shop reserves the right to apply and interpret this extended returns policy as it decides is most appropriate.
Consumer Contracts Regulations
If you have purchased our products online or over the phone, you will be covered by the statutory Consumer Contracts Regulations.
Consumer Contracts Regulations do not apply to perishable items (eg: fresh royal jelly and fresh bee pollen) or goods with a seal for health protection and hygiene reasons that's been broken.
If the item(s) you receive is somehow faulty or otherwise not as described, your right to return your item(s) is covered under the Consumer Rights Act 2015.
If you have any questions or need assistance with this, please contact us at info@therawhoneyshop.com or call on +44 (0) 1273 682109.
Luisa’s Raw Forest Honey – Rich, Dark & Full-Bodied
Luisa’s Raw Forest Honey starts with an aroma of sticky toffee pudding. On first taste, it has deep, full-bodied, slightly smoky, earthy tones, delivering a more savoury taste than many other honeys. The rich main flavour is reminiscent of pomegranate molasses, with strong mineral notes and a slightly dry, clean finish. The body is thick, sitting on the tongue before melting away.
Summary
This certified organic raw Forest honey is harvested in the Cantabrian Mountains and hills of Asturias, a lush, unspoilt region of northern Spain. Known for its rich, dark, and molasses-like flavour, this honey is naturally high in fructose, making it an immediate energy boost. Produced by Luisa and her family, it is a fine example of raw honey at its purest – coarse-filtered, unpasteurised, and enzyme-rich.
Product Highlights
- Certified Organic
- Raw, natural, and pure
- Coarse-filtered & unpasteurised
- Rich in natural enzymes
- Naturally antibacterial
- Harvested from remote forests in northern Spain
- Dark, thick, full-bodied honey
- High in natural fructose for lasting energy
👤 Producer Story
In Asturias, northern Spain, Luisa and her family run a raw honey business. Her children Olaya and Mario manage the bees, while her mother Jacoba and sister Ines assist with extraction and packing. Their bees forage in forests and on mountains, yielding dark organic honeys. They hold a Denominación de Origen certificate from the EU.
🧊 How to store your honey
To preserve its natural potency, store the honey in a cool, dark place. Light and heat degrade the enzymes that contribute to antibacterial activity. Keeping it away from light and high temps helps maintain its flavour, texture, and active properties.
🍯 Why Raw Honey is Different from Processed Honey
Raw honey comes from the hive to the jar with minimal interference. Most supermarket honey is processed to look attractive—drained of pollen, heated, and blended. Raw honey varies from batch to batch because it’s not factory-processed or heated. It changes with season, climate, and bee forage. We update this fact sheet based on the current batch.
🌀 Crystallisation
Raw honey crystallises naturally (so we cannot accept returns on crystallised honey). We indicate on the site whether the honey is runny or crystallised, but this may change. If you want runny honey and it has crystallised, it's easy to return it to runny. Check our Runny Honey Guide or read more on crystallisation.
🏪 About Us
At The Raw Honey Shop, we believe honey should be RAW, unpasteurised, and 100% natural. Since 2008, we've introduced customers to pure, all-natural honey. Our catalogue includes over 30 raw and organic varieties. Thank you for visiting. We look forward to sharing a world of raw, pure, and truly wonderful honey—the way the bees intended it!
📸 Product photo is representative. The colour and texture of raw honey may vary by season and crystallisation level. Please check the product title and description for accurate contents.
Please note we cannot accept returns on this honey due to its size. The tub has travelled all the way from Spain so small dents will often appear. If your tub or tin arrives slightly damaged and leaking, we are happy to give you a partial refund on the amount of honey you feel has been lost. Unfortunately, we cannot replace whole tins or tubs unless more then 50% of the honey has been lost. We would then request you send us pictures so that we can assess the damage and agree the replacement.
