Las Hortensias Washed | Medium Roast Ground Nicaraguan Coffee with Subtle Citrus & Berry Notes - 250g
- Regular price
- GBP 12.99
- Sale price
- GBP 12.99
- Regular price
-
GBP
Our Returns and Refund Policy
This policy applies to our retail orders only. If you are a trade customer, please contact us directly.
HOW DO I MAKE A RETURN?
If your order arrives and there is a problem then please email us at info@therawhoneyshop.com or call us on 01273 682109. Include your order number if possible and details of the problem. If it is necessary to return the order, the product must be returned to us unopened and in the same condition as when it arrived. So please re-pack it with care using the original packaging or a suitable alternative and we can supply you with a freepost label. If we need to issue a refund, once we have the package back with us, we will issue you a full refund or replacement.
IMPORTANT: If your order has arrived damaged, then please dispose of any broken jars and glass safely and quickly. Please do not attempt to wash or clean the jars as there may be small chips that can cause cuts.
Contact us at info@therawhoneyshop.com and let us know the details, including your order number and if possible, attach pictures. These are helpful for us in terms of improving our processes and for any claims we may make against the carrier.
We will resolve this issue by either sending you a new product straight away or refunding your order in full.
If your order is a large tin or tub weighing over 1kg and arrives damaged:-
Unfortunately, we cannot accept returns on tins or tubs of over 1kg. If your tub or tin arrives slightly damaged and leaking, we are happy to give you a partial refund on the amount of honey you feel has been lost. Unfortunately, we cannot replace whole tins or tubs unless more than 50% of the honey has been lost. We would then request you send us pictures so that we can assess the damage and agree the replacement.
Sale items are sold as per the description and we cannot accept any returns.
We hope that you will never be unhappy with any honey that you buy from us, but if on the rare occasion that this does happen, please do get in touch with us as soon as you can, and we will be happy to find a solution for you.
Our Returns Policy
If there is a problem with your honey - provided no seals have been broken and the product has not been opened (i.e.: it must be in 'new' condition) you can return your honey to us up to 35 days after you have made your order. Excluding sale items which are sold as per the description and cannot be returned.
We will process your refund within 14 days of having received the returned good(s) or proof of having returned the goods (for example, a proof of postage receipt from the post office), You will be refunded for the full cost of the product(s) as well as any original shipping fees paid.
If you are returning part of a larger order, you may only be refunded a portion of any shipping fees paid.
Please note we cannot issue refunds or replacements for honey because it has crystallised.
We indicate on the website the state of each honey - either runny or crystallised but this information is based on the best of our knowledge and the state can change quickly – particularly in the colder months of the year. The crystallisation process is completely natural (even processed honey will crystallise eventually). If we have indicated that the state is runny and it is crystallised when you receive it - this simply means that it has crystallised quicker than we expected, which can happen. It does not indicate that there is a problem with the honey and therefore is not covered by our returns policy.
Please note that refunds on items bought as gifts can only be issued to the original purchaser.
The Raw Honey Shop reserves the right to apply and interpret this extended returns policy as it decides is most appropriate.
Consumer Contracts Regulations
If you have purchased our products online or over the phone, you will be covered by the statutory Consumer Contracts Regulations.
Consumer Contracts Regulations do not apply to perishable items (eg: fresh royal jelly and fresh bee pollen) or goods with a seal for health protection and hygiene reasons that's been broken.
If the item(s) you receive is somehow faulty or otherwise not as described, your right to return your item(s) is covered under the Consumer Rights Act 2015.
If you have any questions or need assistance with this, please contact us at info@therawhoneyshop.com or call on +44 (0) 1273 682109.
From high-altitude farms in Dipilto, this washed Red Catuai coffee delivers zesty citrus and brown sugar sweetness.
Coffee Summary
Travelling Roots began when Freddie, Molly, and little Theodore moved to Nicaragua. Captivated by the volcanic landscapes and incredible-tasting coffee, they explored the coffee-rich region of Nueva Segovia and built lasting relationships with local farmers. Today, they bring these unique coffees to the UK, including Las Hortensias—a washed Red Catuai grown at 1200–1300 m by Ana María Albir Sotomayor. Expect a vibrant cup with sweet notes of brown sugar, blueberry, lime, and orange zest—roasted to a smooth medium profile for a perfectly balanced brew.
🌟 Product Highlights
- 100% Arabica – Red Catuai varietal
- Single-origin: Dipilto, Nueva Segovia, Nicaragua
- Washed process for a clean, bright cup
- Medium roast for balance and complexity
- Altitude: 1200–1300 metres
- Sustainable, eco-friendly farming practices
- Roasted in small batches in the UK
- Traceable to producer Ana María Albir Sotomayor
- Suitable for espresso, filter, French press
🔍 Aroma
Sweet and fragrant with notes of brown sugar, a touch of zesty citrus, and hints of blueberry when brewed.
🔍 Flavour
Bright and juicy with lime and orange zest acidity balanced by a rounded brown sugar sweetness and gentle berry undertones.
🔍 Body & Acidity
Medium body with crisp, lively acidity—ideal for those who enjoy clarity and sparkle in the cup.
🔍 Origin & Producer
Las Hortensias is a 2.82-hectare farm in Dipilto, owned by Ana María Albir Sotomayor for over 50 years. Grown on volcanic, sandy loam soils at elevations up to 1300 m, the coffee benefits from shade trees, manual cherry selection, and eco-conscious farming practices. Only ripe cherries are harvested, fermented for 18–24 hours, and dried on African beds in clean, covered micro-tunnels.
🔍 Process & Sustainability
This coffee is fully washed, with meticulous care from picking to drying. The farm follows eco-friendly practices and supports community-focused sustainability. Farmers are paid premiums for high-quality parchment coffee, ensuring fair trade and reinvestment in local livelihoods.
🔍 Roast Profile
A medium roast that enhances the coffee’s natural fruitiness and sugar-like sweetness without overpowering its nuanced acidity.
🔍 Brewing Suggestions
Perfect for:
- Espresso – for sweet citrus shots
- Filter/V60 – a pour-over method using a cone-shaped dripper and paper filter that produces a clean, bright, and aromatic cup
- French Press – for balanced body and flavour
📦 Storage Tips
Store in a cool, dark place in an airtight container. Best used within 4–6 weeks of opening to enjoy peak freshness and flavour.
☕ Why Speciality Coffee is Different
Speciality coffee is graded 80+ on a 100-point scale by certified Q Graders—coffee experts trained to evaluate aroma, flavour, balance, and clarity. These coffees are traceable to origin, ethically sourced, and roasted with precision to express their unique terroir and processing method. Unlike mass-market blends, each cup tells the story of place, care, and craftsmanship.
📸 Representative Photo Disclaimer
Image is representative. Actual bean colour and roast level may vary slightly by batch.
